Communication with an individual or subject matter expert about an ePAWs record will be through an “Information Request” in ePAWs. This is a ‘chat’ feature within the record so correspondence about the ePAWs record remains part of the record.

Information Requests can be initiated by the Proposal Creator, the NU-RES Reviewer, or others with a role on the Proposal or Award.

Recipients will receive an email alerting them to the request for information; the email will indicate the topic in the Subject, who is requesting the information, the application from which the message was sent (ePAWs), the record number, and that an Action is Required:

• From the email, select the “My Consults, Information Requests” link and log into the system

• Within the “All of My Active Consults & Information Requests” widget on your dashboard, select the “Additional Information Request” link on the Record ID line. This will take you directly to the chat:

  

  • Note: Users can also access the chat by selecting the Record ID link, navigating to the Informational Requests tab, and then selecting the title link.

• Review the chat, respond in the chat window, adding any new attachments as required, then select the airplane (send) button to respond back to the sender; then close the chat window.